How the care network works together.
MHP Total Wellness provides a customer-facing administrative interface that helps patients access independent licensed healthcare providers and participating licensed pharmacies.
How the patient journey works
Different parts of the care process are handled by separate parties based on their respective roles.
MHP Total Wellness
Provides the customer-facing website, general program information, and non-clinical administrative support. MHP Total Wellness is not a healthcare provider.
Independent Licensed Healthcare Providers
Licensed healthcare professionals provide telehealth consultations, conduct clinical evaluations, and make independent decisions regarding diagnosis, treatment, and prescribing.
Participating Licensed Pharmacies
When a prescription is issued, a participating licensed pharmacy may prepare, dispense, and ship the prescribed medication in accordance with applicable law.
Who handles each part of care?
Website & Support
MHP Total Wellness provides non-clinical customer support and general program information.
Medical Care
Independent licensed healthcare professionals make all clinical and prescribing decisions.
Dispensing
Participating licensed pharmacies dispense and ship medication only after receiving a valid prescription.